About Malusi Mpanza

  • Academic Level Master’s Degree
  • Age Above 57 Years
  • Gender Male
  • Industry Financial Services
  • Viewed 4

About me

Ì

Education

  • 1996 - 1996
    SA Breweries Technical Institute

    Management Development Program

    Finance and Accounting Economics Industrial Relations Organizational Behaviour Marketing Manufacturing Management Distribution Management Business Simulation

  • 1995 - 1997
    University of Durban-Westville

    MBA

    Strategic Management Human Resource Management Advanced Marketing

  • 1979 - 1983
    University of Zululand

    B.Comm (Acc)

    Accounting III Commercial Law III Auditing II Business Economics II Cost Accounting I Economics I Management Information Systems Statistics

Experience

  • 2021 - Present
    Talitha Entrepreneurial Services (Pty) Ltd

    Independent Business Operator

    Small Business Support Services . Business Assessment & Evaluation . Viability Studies . Bookkeeping . Preparation, Analysis & Interpretation of Annual, Financial Statements . Business Plans . Compliance and Registrations

  • 2014 - 2021
    Economic Development

    Regional Manager, Enterprise Development

    Enterprise Development

  • 2013 - 2014
    Small Enterprise Development Agency

    Business Advisor

    Small Enterprise Development: . Assessment of Company Operations . Critical Planning . Implementation of Interventions . Report-writing

  • 2009 - 2013
    Durban Chamber of Commerce & Industry

    Business Services Manager

    . Secretariat services to some Chamber Committees . Organization of inward trade missions and business-to-business networking . Management of Chamber Services; certificates of origin, credit check, state warehouse sales, CIPC registrations and annual dinner.

  • 2004 - 2009
    Transnet Ports Terminal, Richards Bay

    Customer Service Manager

    . Customer Service & Experience . Stakeholder Engagement . Tariffs Negotiation . Problem Solving . Management Information and Report-writing

Expertise

Financial Planning & Sales Process
Service Desk Operations
Consumer Behaviour
Complex Problem Resolution
Customer Service & Experience
Strategy Development & Execution
Warehouse & Order Management
Relationship Management
Sales & Marketing
Business Analysis & Planning
Team Leadership & Development
Stakeholder Engagement
Distribution Planning & Vehicle Scheduling
Tariffs Negotiation

Languages

IsiZulu
Proficient
English
Proficient

Portfolio