About Mandla Memela

  • Academic Level Degree Bachelor
  • Gender Male
  • Industry management
  • Viewed 57



  • 2016 - Present
    Massmart Shared Services

    Regional People Partner

     Ensure that people strategy, policies, practices, processes and controls are translated, communicated and embedded across all levels in and regions of Store Operations.  Partner with Regional Ops Manager to identify key trends, shifts or issues relating to people that impact on strategy delivery and ensure that an effective people plan is devised to address the issue  Ensure effective integration to facilitate seamless people service delivery and cascade service delivery model across regions.  Mentor and coach leaders on key people management principles and processes.  Partner with leaders to influence progressive people within their span of control.  Coach leadership teams to develop required leadership competencies.  Provide support to leaders on people and organisational development issues and support the seamless resolution of conflict.  Ensure people issues are given full consideration in all decision making.  Actively build relationships and networks with leaders (Internal and external stakeholders) to gain a commercial understanding as well as insights on operational impacts and proactively provide solutions to address regional business needs relating to people.  Leverage expertise, advise and people solutions from CoE’s.  Drive optimal service delivery by ensuring collaborative relationships between various functional areas within regional Store operations.  Implement best practice and direction to regions to manifest the Associate Value Proposition and Customer Value Proposition.  Drive the Regional Store operations culture through identified commitment (Leadership Philosophy, Employee engagement survey, IDP etc)  Influence line managers to support Employment Equity initiatives and compliance in the business.  Build line manager capability to own and lead the talent agenda on how to attract, nurture, develop and retain talent.  Implement fair and consistent practice of recruitment, aligned to effecting the Employment Equity agenda.  Ensure an effective induction process is implemented for new recruits aligned to CoE.  Ensure integrated performance management of stores and alignment of KRA’s with Business strategy in consultant with relevant regional management.  Align and implement necessary learning and development initiatives to business strategy in order to drive operational efficiencies, performance and development.  Advising, guiding and coaching and influencing line and People partners to ensure appropriate application of relevant remuneration/ reward, recognition and benefit offerings.  Support associate wellness initiatives and health and safety practices /legislation and ensure consistency in approach across regions.  Management on appropriate industrial relations matters (i.e associate grievances, disciplines and hearing)  Providing expert advise on regulatory and legislative requirements to enable legal compliance by Store Operations.  Represent Regions and the broader People agenda at CCMA and or other Dispute Resolution bodies.  Mitigate risk and drive culture focused on compliance and adherence to legal framework as well as create environments conducive to harmonious industrial relations.  Building and maintaining of healthy and effective relationships with the workforce and Union.  Implement the Massmart Way to ensure a robust change champion network is in place.  Ensure good relationships, positive feedback and morale in departments.  Ensure quality and timeous project implementation supported by visible change management.  Effectively and timeously analyze, interpret and report on necessary HR data and information.  Support in the collation and co-ordination the monthly reports, HR audits and project tracking.  Ensure compliance to all people process SLA’s  Promote and live the Massmart Values and Competencies  Drive a high performance and learning culture  Promote, engage and embrace the value of culture, diversity and inclusion in all work aspects of individuals, teams, business units and the organisation.

  • 2012 - 2016
    Masscash - Cambridge Food

    Regional Learning and development Coordinator

     Conducting skills audit or Training needs analysis for Cambridge KZN  Discerning training needs through monitoring of on- job performance and development management system  Compile WSP for both regions and thereafter draw annual training calendar  Co-ordination, implementation and execution of Workplace Skills Plan (WSP)  Ensure that EE and Skills Development Committees are effective and fully functional in the region Facilitating of all Mandatory and some development courses  Ensure training facilities and equipment are adequately maintained and In- house material kept safe  Monitor training quality and provide regular feedback to the MD  Organizing relevant wellness training programmes  Source and select suitable external service providers in line with Cambridge culture  Manage training budget  Loading all interventions unto HR Manage system  Regular submission of training reports  Review training material to ensure it is still relevant to our environment  Ensure effective and efficient use of training resources  Recruit & select, train, monitor, disciple, coach and mentor learners  Responsible for coordination and full running of Leanership, skills programme,  Cadetship, Trainee managers and Massmart graduate programme (in-store based)  Project manage Impilo programme and annual survey process at regional level

  • 2009 - 2012
    Makro SA

    Training Officer

     Responsibly for training and development of all Makro Staff members and non-permanents  Conduct skills analysis within the business to compie WSP and implement it thereof  Promoting an open knowledge-sharing environment that builds knowledge, skills and service for the benefit of the organisation as a whole  Planning, directing and delivering training and development programmes including staff inductions, to accomplish the organisation’s goals  Developing individual training programmes that meet the skills gap identified through training needs assessment  Review training programmes to meet company changes or statutory requirements  Responsibly for staff development  Coordinate and schedule training intervention  Manage training venues  Coordinate and facilitate ABET, Learnerships, Cadets, RMP and MSP program  Capturing and regular update of interventions onto HR manage system  Perform the assessor and moderator duties  Compile training reports on monthly basis  Manage Employment equity and Skills development committee  Regular reporting on Employment equity and Training progress  Co-ordinate the organizational survey process  Perform HR admin functions  Ensure safekeeping of learning material  Recruitment, assessment and placement of learners  Responsibly for staff wellbeing and counselling

  • 2006 - 2008
    IEMAS Financing

    Administrator Officer

     Coordinating schedules, arranging meetings and ensuring every employee is kept abreast of company news and information.  Maintain and update company database  Liaise with HR department of our work groups  Answer queries by employees and clients  Preparing regular financial and administrative reports  Update office policies as needed  Schedule in-house and external events  Arrange travel and accommodation  Responsible for postage, banking and issuing of cheques  Responsible for maintenance of company cars  Ensuring office supplies are maintained and place orders  Ensuring confidentiality and security of files and filling system

  • 2004 - 2006
    Trainee Branch Manager

    Capitec Bank

     Set target and find ways of achieving them  Implement realistic marketing strategies and monitor them accordingly  Responsible for branch budget control, expense control and arrears  On-job training and orientation of new employees  Responsible for product knowledge training  Staff scheduling  Leave management  Responsible for opening and closing of the branch  Proper keeping of safe keys  Mentoring and coaching of staff members  Responsible for risk management,  Ensure an excellent customer service,  Position Capitec Bank as a fully fletched bank


Labour Relations
Training and Development
Talent Management
Employment Equity
Performance Management
Recruitment and Selection