About Nongcebo Sharon Mkhwanazi

  • Academic Level Diploma
  • Gender Female
  • Industry Energy, Utilities and Resources
  • Viewed 17

About me

Nongcebo is a very passionate, hardworking, driven, smart and out of the box thinker. She is self driven and a dedicated person who puts pride in every task that she is given. She works well under pressure and is a smart worker who gets along with everybody at her workplace. Works well under pressure and completes any tasks given to her at the given time. Has 10 years experience in the business field working as a receptionist, payroll officer, HR Assistant and now currently Office Admin Manager. She puts pride and dedication in her work at all times.

Education

Experience

  • 2021 - Present
    Maydon Wharf fruit Terminals (Pty) Ltd

    Receptionist/Admin Office Manager

    Duties: Receptionist:  Answering, screening, and forwarding incoming calls  Greeting customers and visitors in a friendly manner  Update Appointment Calendars Office Administrator:  Keep an accurate record of meetings, discussions and decisions made. Circulate to relevant stakeholders  Perform clerical duties such as filing, photocopying, collating etc.  Process all purchase requisitions; ensure proper levels of authorization is obtained for supply. Ensure proper description of service/work on documents.  Responsible for booking of flights and accommodation for travelling managers  Time management, ensure jobs are prioritised and deadlines are met  Responsible for ordering of stock, stationary and furniture for the office  Ensure suppliers and management is provided with accurate information timeously  Maintain excellent relations with services providers and suppliers  Ensure company policies are adhered to especially wrt expense incurred and payments made.  Ensure correctness of information supplied to customers and management to expedite payments.  Ensure customer queries are attended timeously  Ensure correct transfer of information from stock management system to accounting system  Ensure that a proper documentation trail is maintained for ease of information access  Ensure that the full correspondence is kept for all non-standard adjustments for creditors accounts  Ensure all work is discussed, monitored and checked constantly to ensure that all transactions have been accurately recorded Human Resources/Industrial Relations:  Ensure that the company policies and procedures are adhered to  Responsible for completing Credit Application and all necessary company documentation Builds Teamwork:  Maintain constant communication with superiors so that there is a general awareness customer issues  Maintain close working relations with all other departments, especially operations Finance:  Create Purchase orders on NAV system, and ensuring that it approved by the requesting manager  Create managers monthly credit card expense claims and ensuring that it is signed by the manager and Director  Create employees overtime, travel and cell phone claims on NAV, to be approved and processed by Financial Manager

  • 2013 - 2016
    ADA Recruitment and HR Solutions

    Receptionist/Payroll officer/Branch Administrator

    Current Duties as Internal Recruiter and Payroll Officer: Internal Recruiter:  Conducting internal interviews with candidates on their first arrival at the Agent.  Shortlisting of Candidates and submitting their CV’s to clients.  Advertising of Jobs Specifications onto Job Portals.  Sourcing of candidates  Candidate Screening: responsible for screening resumes to determine which candidates meet the minimum requirements.  Interviewing: responsible for conducting initial interviews, set up interview appointments between the chosen candidates and the hiring manager.  Reference and Background Checks: responsible for conducting reference checks by verifying employment information and contacting the professional and personal contacts provided by the candidate Payroll Officer:  Calculate weekly and monthly hours of temps and load them onto the system using VIP payroll programme.  Create, issue and print salary advices to temps  Payment of both UIF and PAYE to relevant departments on monthly basis.  Worked on database of +- 150 candidates on the VIP payroll system.  Maintains payroll information by collecting, calculating, and entering data.  Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.  Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages.  Determines payroll liabilities by calculating employee federal and state income and social security taxes and employer\'s social security, unemployment, and workers compensation payments.  Resolves payroll discrepancies by collecting and analysing information.  Provides payroll information by answering questions and requests.  Maintains payroll operations by following policies and procedures; reporting needed changes.  Maintains employee confidence and protects payroll operations by keeping information confidential.  Contributes to team effort by accomplishing related results as needed.  Capturing and Calculating Temps Timesheets Previous Duties as Receptionist/ Administrator:  Arrange Meetings and Set up appointments.  Answering of Switchboard and Logging of messages to relevant parties  Liaise with Candidates on regular basis telephonically and physically when visiting the office  Interview candidates when necessary  Transmitting faxes, photocopying, scanning to email as and when required to do so  Assist with issuing of invoices to clients  Manage Filing and Paperwork within the office  Ordering of Stationery  Recording of Expenses (VAT Schedules)  Scanning and Emailing of documents  Follow up’s as and when required with clients and candidates  Assist clients and candidates with any queries  Reference calls  Capturing and Updating database of rapid system  Capturing of Tender documents and compiling of them  Assisting Consultants with any HR duties  Placements with clients: Worked with Life Healthcare and EThekwini Municipality client and made placements  Manage all adverts for consultants by means of updating, editing information  Handling queries from Temps and Walk-Ins on daily basis  General Office Etiquette  Shortlisting of candidates and interviewing candidates for sending to clients.  Attending and in charge of CCMA cases.  Assure that all IODs are completed and sent through correctly.

  • 2012 - 2012
    KZN Wellness Clinic

    Receptionist/Administrator

    Administration:  Office management and administration  Ensure that clinics administration is kept up to date at all times  Manage all patients bookings for doctor  Manage all sales  Be familiar with products and assist patients when required  Ensure that all patients records are kept up to date and that confidentiality is maintained  Filing of patients pathology reports  Assist visiting doctors with administration duties they might need  Answering of telephone within 4rings and offer assistance to the caller. Finance:  Manage petty cash and ensure that it balances at all times  Assist accounts Manager with day to day accounting services  Capture all accounts onto the system and maintain system for the accountant  Manage payment of casual staff and records of all payments  Manage debtors and creditors on regular basis Stock:  Manage ordering of medication and other clinic stock  Provide monthly stock reports Management of Nurses:  Manage nurses timetables  Ensure that clinic timetables reach right clients. General Duties:  Tidying of doctors room after each patient  Locking of the clinic and make sure the alarm is always on after hours Statistics and Reporting:  Ensure that statistics for nurses are kept up to date  Provide detailed monthly reports of al patients seen and medicine sales  Make sure that all stats are sent through to the Director (Dr Coetzee) before the 4th of each month  Capturing patient’s data on daily basis using TIE.NET programme.

  • 2011 - 2012
    Workforce Group (Pty) Ltd

    Receptionist/Administrator

    Receptionist:  Welcome visitors and clients on daily basis  Provide refreshments when necessary.  Screening of incoming calls and transfers them to respective people.  Take down message  Opening and distribution of incoming mail  Courier documents to clients and other branches as requested  Maintain the cleanliness and tidiness of the reception area  Respond to incoming emails Administrator:  Print out invoices and delivery notes received from other Branches and also checks whether invoice numbers corresponds with delivery notes before dispatching them to clients  Load contracts onto the system  Consolidate weekly reports  Diary management for managers and also setting up appointments with guests  Organise meeting and take down minutes  Typing of office general correspondence using Ms Word  Maintain proper filing system

  • 2011
    Transnet Property

    HR Assistant

     Assist HR Administrator with filing of all correspondence and updating of Personal files  Consolidate staff monthly time sheets and forward them to Head Office for processing.  Assist with set up of venues, preparing manuals for training.  Photocopying, faxing and typing of HR documents.  Assist with recording of staff leave and staff updates if any.  Assist in organising meetings between HR Administrator and employees as well as pensioners  Assisted HR Administrator with Motivations of Critical Positions to the Head Office

  • 2010 - 2010
    PC Training and Business College

    Call Centre Agent

     Support and provide superior service via phones  Use questioning and listening skills that support effective telephone communication  Use an effective approach to handle special telephone tasks like call transfers, taking messages call backs, holds, interruptions, and unintentional disconnects  Effectively deal with job stress, angry callers, and upset customers  Apply the proper telephone etiquette to satisfy various customer situations  Apply appropriate actions to effectively control a telephone call  Meets commitments to customers

Expertise

Leadership skills
Company Events planning

Languages

English
Proficient
IsiZulu
Proficient
Afrikaans
Beginner

Portfolio

Honors & awards

Skills