About Quentin Van der Berg

  • Academic Level Diploma
  • Age 38 - 42 Years
  • Gender Male
  • Industry Energy, Utilities and Resources
  • Viewed 58

Education

Experience

  • 2010 - Present
    Bidvest Tank Terminals

    Planning Supervisor

    Responding to all customer complaints or queries in an efficient manner Conducting disciplinary, capability and grievance investigations and taking appropriate action to address any failings Conducting loss investigations into missing stock and loads Ensuring the efficient running of administration, office and operational procedures Supervising the completion of all checks and documentation required by law Controlling the order cycle Supervising and coordinate imports and exports Forward monthly account reconciliations to the financial department for billing Achieve customer and business KPI’s Compile customer’s monthly performances reports Design and implementation of departments daily handover reports Shipment meetings with surveyors, operations, shipping agents Preparation of daily planning and logistic objectives vs achievements Conduct staff performance reviews, setting objectives, and identifying employee training requirements Change staff around and managing resources based upon changing needs Devolving and implementing department work instructions, standard operating procedures and training material

Expertise

Microsoft Office

Languages

English
Proficient
Afrikaans
Proficient

Honors & awards

Skills

Customer service oriented Customer service oriented Team player Dependable Willingness to learn
 
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