About Melissa Iyavoo

  • Academic Level Diploma
  • Age 28 - 32 Years
  • Gender Female
  • Industry Transport and Logistics
  • Viewed 16

About me

A conscientious and professional personal with extensive experience in Finance, administration and Operations roles. I am a highly organized and efficient individual, whose thorough and precise approach to projects has yielded excellent results. My aim is to make a difference in my work-place through my contribution and to touch the lives of my co-workers through my positive attitude. I am a self-starter and have excellent interpersonal and conflict-management skills.



  • 2022 - Present
    Sturrock Grindrod maritime

    Operations Superintendent

    • Clearing and forwarding operations – (Tronox / RBM / Tradekor / 2KP and Metlong) • Port & Charterers Agent - Bulk carriers (Discharge coal) (AMSA) - DBT • Port & Charterers Agent - Passenger vessels (AIDA / HAG etc) • Port & Charterers Agent – Tankers (PETREDED / AMSOL / BP) - BTT • Operator – Owners protective (D’Amico) • Acknowledging vessel appointment and arrival • Informing the master / principal of local requirements and restrictions via a pre-arrival message • Making contact with the principals and confirm dates and time of arrival and requirements • Ensure that the vessel is nominated with the port and ISPS and all other relevant bodies. • Provide estimate disbursement to client • Ensuring that suppliers are used from the pre-approved list • Ensuring all relevant documentation has been received • Ensuring IPMS is updated • Attending to all relevant husbandry duties • Ensuring smooth coordination of cargo operations • Synchronising of all stakeholders • Liaise with principal and service providers • Ensuring that supplier services are confirmed in writing • Update all stakeholders timeously on the ETA / ETD progress and any pertinent matters relating to the smooth operation of the vessel • Ensuring that all supplier invoices are received within the prescribed time. • Calling for all funds on your vessel prior to arrival • Establishing which party is responsible for payment and port costs • Establishing if an agency fee agreement exists for that party • Ensuring fund requests are distributed promptly , accurately and confidentially to the concerned parties only • Coordinating service requests (DHL, CTM, Crew Matters e.g. Doctors, transport, etc.) • Attending daily port meeting and update the port list. • Update and Maintain AOS (Operators live system) • Available to assist with additional tasks or work overflow such as RBCT Documentation

  • 2017 - 2019
    Sturrock Grindrod Maritime

    Operations Secretary

    • Ensure correct booking of Hotel reservations for crew & clients • Ensure correct booking and co-ordinating transport for crew ex airport to hotel/vessel • Issue “OK” to board / LOG to the principal for crew entering SA within prescribed parameters • Attending to all OPL vessels. • Collection of and correlation of various information in order to capture the requested data internally • Attend to the operators Manifest, Purchase orders, ships mail, courier, transmittals, spares, berthing documents and attending to RBCT cargo documents for the operators. • Update AOS (Port log) and forward the daily vessel schedule • Attend to general day to day activities • Filing of documentation • Vessel phone allocation and accounts • Account reconciliations • Providing clients with crew change EPDA • Checking and compiling of service providers invoices to provide accounts with PSDA

  • 2017 - 2017
    NetCare The Bay Hospital


    • Presenting a professional and friendly first impression to all patients • Managing incoming phone calls and mail • Diary management, typing correspondence and documents • Invoicing • Maintain excellent patient relationship and accurate record keeping • Maintain accurate admission of patients to hospital • Perform all general administration activities when required - Reason for leaving – SGM offered me a position

  • 2017 - 2017
    Bidvest Rennies - Richards Bay Steamships

    Operations Secretary/Receptionist,

    • Compiling of Disbursement accounts • Filing and reconciliations • Compiling of preliminary and final Cargo documents • IS Faxes • Telephone recoveries • Managing incoming calls and mail - Reason for leaving –one month Contract work

  • 2012 - 2014
    Panargo Shipping

    Operations Secretary/Reception and Assistant C&F

    • Presenting a professional and friendly first impression of the firm to all visitors and clients • Managing incoming phone calls and mail • Organising stationery orders and liaising with suppliers to meet business requests • Replenishing and restocking the bar, always ensuring high level of stock management • Maintaining and organising the company filing system • Diary management, typing correspondence and documents • Compiling of all final disbursement accounts • Arranging of all transportation / flights and accommodation for crew members • Preparation of all documents, spares and samples for courier • Preliminary and finalization of all Cargo Documents (Bills, manifests, certificates, mates) • Assist with C&F documents (shipping documents) - Reason for leaving – Started a family



Honors & awards

  • 2018

    BE PROUD - SGM Recognition Award winner

    WINNER CARE MELISSA IYAVOO | SGM Non-Liner Richards Bay Melissa plays an important role in her team and the support she lends to the team. It is her job to provide the administrative duties for the team but her willingness and attitude has made the work that she does in the team noteworthy. She is reliable and even when she is busy with the arranging crew changes, CTM\'s clearance and delivery of spares and a host of other husbandry duties for vessels calling Richards Bay, she does so independently with very little assistance so that the team can have their focus on their customer delivery. Melissa then takes on additional tasks sorting out various queries without being pushed, including those related to AOS. This nomination has little to do with one specific achievement, rather the little achievements and the manner in which it is achieved for the best of the team, that Melissa should be recognised. Well done Melissa!