About Sibahle Ndlovu
Academic Level Degree Bachelor
Age 28 - 32 Years
Industry Financial Services
A Bachelor of Social Science graduate with 5+ years work experience. Experiences ranging from data analysis and capturing, administrative to IT proficiency as well as customer service. I am a conscientious, dedicated and hardworking individual, who puts effort in every task given and pays attention to detail. Seeking a role that allows me to continue learning and perfecting my skills and encourages me to flourish.
2020 - 2021
Nkusi IT Specialized Services Pty LTD
Action, guide and troubleshoot the migration of mailboxes. Assisting IT specialist with LAN and Desktop support where necessary. Provide technical IT services in terms of: Download map and archive files Convert archive files to PST format Create Microsoft Outlook profile Import or inject converted PST file into the Microsoft Outlook profile Train users on how to use Outlook, open Outlook, send email and how to attach a file.
2017 - 2019
Filing and administrative work. E filling and data entry. Telemarketing and external marketing. Answering and directing calls. Clerical tasks connected with receiving and forwarding documents relating to various tasks. Greeting customers, handling face to face enquires and managing complaints. Dealing with and responding to emails. Providing admin duties, typing documents using Microsoft and working with Excel. Dealing with a large number of customers on a daily basis ensuring that customers\' needs are met. Processing transactions and handling customer enquires. Record and validate client information and documentation. Working towards targets to ensure branch effectiveness.